🔒 Security Audit

Your leads stay yours.
Full stop.

Agents ask us one question before anything else: "Is my pipeline safe with you?" This page answers that — plainly, without technical jargon.

See It In Action

Watch how your lead data
moves through Hermia

This walkthrough shows exactly how an enquiry enters, gets qualified, and lands in your CRM — and why your data never goes anywhere it shouldn't.

🔐

Your pipeline stays entirely yours

Hermia does not sell, share, recycle, or expose your lead data to third parties — ever. Your enquiries, client information, and pipeline activity remain fully private and isolated to your business. No other agent sees your leads. No competitor gets access. Your database stays under your control at all times.

How We Protect Your Data

Three things that matter
to every agent

We designed Hermia's security around what agents actually worry about — not what developers want to build.

Private
Your lead pipeline is never shared or visible to anyone outside your business. Each agent's data is completely isolated.
Encrypted
All buyer submissions and qualification data are securely transmitted and protected end-to-end. Nothing travels in plain text.
Controlled
Only you and your authorised team can see your dashboard and leads. No shared environments, no accidental exposure.
Operational Assurance

Built so it works when
you need it most

Hermia is designed to be reliable infrastructure — not fragile software. It runs quietly in the background and never needs your attention to stay active.

🚫
Lead Protection
No Shared Pipelines
🔑
Access Control
Restricted to Your Team Only
☁️
Storage
Secure Cloud Infrastructure
📡
Uptime
24/7 System Monitoring
🗑️
Data Handling
Buyer Records Deleted After Qualification
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Reliability
Redundant Error-Handling — No Lead Drops
What Agents Actually Ask Us

The questions we get
on every demo call

These are the real concerns — answered plainly, without any technical spin.

🤔

Will my competitor see my leads?

Never. Every agent's pipeline is completely isolated. Your leads are only visible to you and your team — nobody else on the platform can see them, access them, or know they exist.
🤔

Will this break at the worst possible time?

Hermia is built by a Make Certified Level 3 Professional — the same automation infrastructure used by enterprise companies at scale. The system includes redundant error-handling so no lead is ever dropped, even if a step fails. It's designed to be invisible and reliable.
🤔

Who else has access to my buyer data?

Nobody. Buyer enquiry data is captured, processed, and pushed directly to your CRM. It is never stored in a shared database, never handed to a third party, and never retained externally once the qualification session closes.
🤔

Is this legal in Australia and the UAE?

Yes. Hermia only contacts buyers who initiated contact through your listings — that's the consent trigger under the Australian Spam Act 2003. Every message identifies your agency and includes a STOP/unsubscribe option. All operations are within Australian Privacy Act 1988 and UAE data protection boundaries. Documentation is available on request.
🤔

Is Hermia pretending to be me when it messages buyers?

No. Hermia introduces itself as your digital assistant — not you. Every buyer knows they're talking to an automated qualification system. This is both transparent and legally compliant. Your personal identity and tone are never impersonated.
Compliance

Built to the standards
your business requires

Spam Act 2003 Compliant
Privacy Act 1988 Compliant
UAE Data Protection Standards
Make Certified Level 3 Infrastructure
Consent-First Messaging
Functional STOP/Unsubscribe on All Messages

Review our full privacy and terms documentation below.

Privacy Policy Terms & Conditions
Ready to Start

Professional enough to
trust with your pipeline.

3-day free trial on your own live leads. No contracts, no lock-in. See how Hermia handles your enquiries — then decide.

Start Free Trial → See It Qualify a Lead First